MAIXCAM runtime installation fails

[SmiteDiabeetus]

I have tried to install the runtime on my maixcam:

1. connected maixcam to home wifi network, confirmed connectivity, attempted to install runtime. Error: "request lib failed"
2. connected to cellular hotspot, confirmed connectivity, attempted to install runtime. Error: "request lib failed"
3. connected to maixvision app, attempted install...it tries for a second then stops (no error message). Could not find any log files to check for error
4. attempted manual install via python script:

import os

def install_runtime(force = False):
    version_path = "/maixapp/maixcam_lib.version"
    if force and os.path.exists(version_path):
        os.remove(version_path)
    cmd = f"chmod +x /maixapp/apps/settings/settings && /maixapp/apps/settings/settings install_runtime"
    err_code = os.system(cmd)
    if err_code != 0:
        print("[ERROR] Install failed, error code:", err_code)
    else:
        print(f"Install runtime success")


force_reinstall = True   # reinstall runtime even we alredy installed.
install_runtime(force_reinstall)

start running...

-- [I] Current runtime version: 
-- [E] Install runtime error: no network
[ERROR] Install failed, error code: 65280

program exited

[SmiteDiabeetus]

Also tries w/ force=True and got:

start running...

-- [I] Current runtime version: 
-- [I] {"code":0,"msg":"success","version":"1.24.0"}
-- [I] Latest lib version: 1.24.0
-- [E] request lib failed: {"code":-2,"msg":"encrypt failed"}
[ERROR] Install failed, error code: 65024

program exited

Email sent to support@sipeed.com w/ device key